Create Order

1. Click on Order in the left hand nav
2. Click on Create order
3. Choose your Main Event
4. Choose the Event
5. Choose the Date of your event
6. Choose the time of event if the event has different time slots
7. Choose the product (package or item only products)
8. Click Next

1. Choose your ticket by selecting the exact seats on the left or by quantity on the right
2. Filters are available to refine your ticket search
3. Click Select to continue

1. Select the seats you want in the Map
2. Click on Select button

1. Channel – Choose which sales channel the sale is from. Box Office is the default for any customers in person or on the phone
2. Apply Price Code to All – Choose the price code for the channel sale you are entering in
3. Price Code – You can choose a different price code per ticket. Example, Adult and Child
4. Click confirm to apply Price Code update

1. Choose your ticket by selecting the exact seats on the left
2. Or select quantity on the right
3. Filters are available to refine your ticket search
4. Click on Next to continued

If the selected optional ticket has the multiple price code setup, please follow the same steps as step 3 above

1. Type in the field to search for the customer or click the blue button to create customer
2. If your order is referred from another source, you can add the order number
3. Affiliate sales not done on line can be amended using this field

1. Edit will allow you to enter or update the billing address for a credit card
2. Pick Up Name will allow you to change the name for will call and box office pick up
3. Select one of the payment method buttons to complete the order creation.
   • Credit – For In Person (Stripe Machine) or Phone orders
   • Cash – For cash transactions
   • Comp – For orders with $0 value
   • Save Order – For orders where payment will be collected later
   • Pre Paid – For customers redeeming vouchers or gift certificates