Allow the Operator to Check In Customers through Mobile Devices. Devices will need Internet Connections by 3G, 4G or WIFI. The mobile device will utilize the Bluetooth scanner for QR Code.
In This Article:
- Getting Started
- Selecting a Event
- Checking Customers In – Scanning
- Checking Customers In – Order Number
- Customer List
- Warning Message
- Download FriendlySky Check-In app
When you open the FriendlySky Check-In app, you will be asked to log in to your FriendlySky account. Enter the Email Address and Password for your FriendlySky account then Tap “Log In.” This will take you to your event list. The Default is to show all of the events for Today’s Date.
To open your menu, Tap the Three Parallel Lines in the Top Left Corner. From this menu, you can Log Out of your account or Return to the Check-In Event List.
To Search for a Event, Tap the magnifying glass icon at the Top of the page. Type in the time or name of the event you are looking for and it will appear in your event list.
To change the date, tap the calendar at the top of this page, which cause a calendar to pop up. Tap a date to choose the date you want to see event for.
To begin checking customers in for your event, you must select the event from the event list. You can do this by tapping on the event you want to select. You will be taken to that Event’s Scanner page.
The bar at the top of this page gives you information about the status of your event.
- All is the number of tickets sold for this event.
- IN is the number of guests already checked in. This number reflects both customers Checked-In using this app.
- NOT IN is the number of tickets not yet checked in. This number reflects both customers Checked-In using this app.
- To refresh your page, Tap the refresh icon.
When a customer presents a ticket. Be sure to select the correct event. You will be taken to that Event’s Scanner page. A window will appear on your screen. Line this window up with the customer’s QR code.
The app will scan the code and if Successful, you will Receive this notification: Check-in Successfully. These changes will appear in Real Time in your FriendlySky account.
There are Other way to Check-In a customer using the FriendlySky Check-In app. You can enter the Order Number and check in the entire party at once.
To access your Summary Page, simply Tap the Summary icon at the Bottom of the event page. This will give you basic out your event.
To access your Customer List for your event, Tap the Customer List icon. This will give you a list of every Order from this event. The green check marks indicate that Customer has been Checked-In.
You can Filter this list to show only guests that have been Checked-In by tapping “IN”. Or to only show those order that have not been checked in by tapping “NOT IN”.
This list will update automatically as guests are Checked-In from the app.
If you Scanning wrong event or Another date, you will Receive this notification: Check in this ticket in the wrong event.
If you scanning Twice, you will Receive this notification: This ticket has been checked in before.